LEGAL

Returns & Refunds

Last updated June 2026
Every Selvo Outfitters item is made to order just for you, so our policy is built around that. If something's wrong with your order, we'll make it right.

Damaged, defective, or wrong items

If your order arrives damaged, defective, or not what you ordered, we’ll replace it or refund it — your choice — at no cost to you.
Email hello@selvooutfitters.com within 30 days of delivery with your order number and a photo of the issue, and we’ll take care of it.

Sizing & change of mind

Because items are printed on demand, we generally can’t accept returns for buyer’s remorse or for ordering the wrong size. Please check the size guide on each product before ordering.
That said — reach out if you’re unhappy. We review these case by case and want you to love what you bought.

How to start a claim

Email hello@selvooutfitters.com with your order number and, for damage or print issues, a clear photo. We’ll reply with next steps.

Refund timing

Approved refunds are issued to your original payment method. It typically takes a few business days for your bank to post the refund after we process it.
This page is provided for general information and isn't legal advice.